Gilded Rooms Studio respects the privacy of all visitors and clients. We collect and process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how and why we collect data, how it is stored, and your rights regarding its use.
When you contact us by form, email, or phone, we may collect your name, contact details, and information relevant to your enquiry or booking. This information allows us to respond effectively, manage studio access, and maintain accurate records for accounting and safety purposes. We do not collect unnecessary data and we do not share information with external parties unless legally required.
All data is stored securely and accessed only by authorised personnel. Our email and storage systems are password-protected and updated regularly to maintain security. We retain personal information only for as long as necessary to fulfil the purpose of collection or as required by law.
Cookies and analytics tools may be used to understand general website performance and visitor interaction. These tools collect non-identifying information such as browser type, time spent on pages, and approximate region. None of this data is used to track individuals.
You have the right to request access to the personal data we hold about you, to correct any inaccuracies, or to request deletion where applicable. To make such a request, please email [email protected]. We aim to respond to all verified requests within 30 days.
If you believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom. However, we encourage you to contact us first so that we can address any concerns directly.
Our privacy practices may be updated occasionally to reflect changes in regulation or operational needs. Any substantial modifications will be posted on this page with a new effective date.
For questions or requests related to this policy:
Email: [email protected]
Phone: 441 225 739 862
Address: 10 Lansdown Crescent, Bath BA1 5EX, England